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Sample ToneCheck Analysis
Medium Risk — 6.2 / 10
Email Input
From: alex@acmecorp.com To: client@vendorpartner.com Subject: Invoice #4821 — Follow Up
Hi Jordan, I wanted to follow up on Invoice #4821, which was sent over 30 days ago. Our finance team has been asking for an update and I'd appreciate it if you could clarify the status. As you know, we've fulfilled our end of the agreement on time and within scope. I hope we can resolve this quickly so both sides are satisfied. Let me know if there's anything we can do. Best, Alex
Analysis Result
Demanding Passive-Aggressive Impersonal
This email uses an indirect, transactional tone that may feel like a series of demands rather than a collaborative follow-up. ToneCheck flags 2 sentences that could strain the professional relationship and suggests direct alternatives.
Flagged Sentences
  • “Our finance team has been asking for an update” Creates pressure by framing this as an external obligation — sounds like you’re using your team as leverage. Consider being more direct about your own concern.
  • “I hope we can resolve this quickly so both sides are satisfied” Vague “resolve this quickly” combined with “both sides are satisfied” reads as a passive-aggressive closing. It implies the other side isn’t being reasonable.
Suggested Rewrites
Hi Jordan,

Following up on Invoice #4821, which is now 30 days past due. Can you let me know the expected payment timeline? We're happy to discuss if there are any issues on your end.

Best,
Alex
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Built for the emails that keep you up at night

Negotiation

"I need to push back on scope without sounding hostile."

Client tension

"I need to challenge their request without escalating the conflict."

Internal politics

"I need to escalate to leadership without sounding emotional."

Follow-up after silence

"I need to follow up firmly without sounding desperate."

Giving feedback

"I need to be direct without demotivating the person."

Setting boundaries

"I want to say no, professionally."

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